Hiring employees is only half the equation - managing them effectively is just as important. Startups need to balance accountability with fairness, documenting performance issues to reduce legal risks while also supporting employees’ growth. Eventually, some relationships won’t work out, and terminations become necessary. How those exits are handled can protect or harm the company’s reputation, culture, and legal standing.
At-Will Employment and Its Limits
Most U.S. employment relationships are at-will, meaning either the employer or employee can end the relationship at any time, for any lawful reason. However, there are exceptions:
- Employees cannot be terminated for discriminatory reasons (race, gender, religion, age, disability, etc.).
- Terminations cannot be retaliatory (e.g., firing someone for filing a complaint).
- Employment agreements may impose additional limitations (e.g., guaranteed severance or notice periods).
Founder tip: Always document the business reason for termination to demonstrate it was lawful.
Performance Management and Documentation
Performance management isn’t just about fairness - it’s also legal protection. Without documentation, an employee can argue they were terminated for unlawful reasons.
Best practices for managing performance:
- Regular reviews: Provide formal feedback at least annually (more often in startups).
- Performance Improvement Plans (PIPs): Formal documents outlining issues, expectations, and timelines for correction.
- Written warnings: Provide a paper trail of progressive discipline.
Founder pitfall: Ignoring poor performance until it becomes critical. Proactive documentation makes terminations smoother and less risky.
Termination Procedures
When termination becomes necessary, process matters. Poorly handled exits can lead to wrongful termination claims, reputational damage, or morale issues among remaining employees.
Steps to follow:
- Plan the conversation: Be clear, concise, and respectful.
- Document everything: Provide written notice and keep records.
- Collect company property and cut off system access immediately.
- Provide final paychecks promptly (laws vary by state on timing).
- Communicate carefully to the team - balance transparency with privacy.
Severance and Separation Agreements
Severance pay is not legally required, but many startups offer it to smooth transitions and secure legal protections.
Key elements of separation agreements:
- Release of claims: Employee waives the right to sue for most potential issues.
- Confidentiality and non-disparagement clauses.
- Return of company property.
- COBRA continuation of healthcare benefits (if applicable).
Founder tip: For certain employees (e.g., over 40), federal law requires specific disclosures and time periods for waiving age discrimination claims. Always confirm compliance before finalizing.
Why Termination Management Matters
How you manage performance and exits sends a powerful cultural signal. Respectful, well-documented terminations protect legal interests and preserve morale. Mishandled exits, by contrast, can create lingering resentment, reputational damage, and even investor concern.
The Takeaway
Performance management and terminations are among the hardest parts of running a startup, but they’re also some of the most important. By documenting performance, respecting employees, and handling terminations professionally, founders can protect their company while maintaining a healthy culture.